Information for Guests

Accommodation tailored to suit your mobility challenges

Information for Guests

Accommodation tailored to suit your mobility challenges

What’s it all about?

Are you disabled or have limited mobility? We’re here to help with accommodation tailored to suit your mobility including detailed photos and FAQ’s. Perhaps you use a walking frame, and can manage a few steps and just need basic disabled access. Maybe you use a motorized wheelchair and  require a carer to assist in movements and a hoist is on your list of ‘must haves’We too have had to search for our families individual requirements.

Who are we?

Kerry and Grant are the people behind Accessible Accommodation. We have family members that frequently require accessible accommodation and we also own a holiday rental. We have seen both sides of the importance of good information for people with disabilities, both from the perspective of people needing accessible accommodation, and for people owning and managing accommodation that may or may not be accessible.

We have had several frustrating and disappointing experiences booking accommodation for the family, only to find the places were not really accessible. Peoples interpretation of the word ” disabled “, or ” wheelchair accessible ” often varies. Because of this we decided to take some action. Five years ago, we built an accessible holiday house in beautiful Barwon Heads. On the off chance we might rent out the place in the future, we did heaps of research, discovering what others with limited mobility may need, not just our family. We discovered just how different everyone’s needs are and that there simply isn’t a “one size fits all” rule. 

Accessible accommodation owners Kerry and Grant
Kerry & Grant

Since then, every guest who has stayed over the past 5 years, has contributed to continually improving our accessible offering. We understand that holiday makers and travellers with limited mobility require very detailed photos and FAQ’s. Many have stated that they wished there was something similar (to our place) in other locations. Over time, we hope to share with you many accessible holiday accommodation options around Australia.

Every month, we will be adding properties that offer accessibility benefits, and share them with you. We would love to hear your feedback. Constructive and helpful feedback for ourselves as well as property owners who take pride in what they offer.

Our goal is ensure you can now be well informed to confidently find and book accommodation that you can have an inclusive stay with your family, creating cherished memories. 

accessible accommodation detailed amenities for accessible travellers

There simply isn't a "one size fits all"

How does it work?

We are all unique. The tourism industry competes by offering travellers the latest, greatest and prettiest attractions and amenities. The general population are spoilt for choice. Many accommodation providers (hotels, holiday homes, caravan parks and farm stays) genuinely want to improve their service by taking your accessible needs into consideration. Some providers often forget that people with mobility issues love to travel as much as everyone else and look forward to a blissful holiday just like everyone else.

Before we can even consider whether the location, or property, is what we are after, we have to firstly be practical. We need information . Like you, we have also had to ask these sorts of questions:

“Will the doors be wide enough to fit my wheelchair?”

“My weak hip means I can’t climb more than two steps”

“That pool looks gorgeous. I wonder if there is a hoist so my son can enjoy it too?”

“I can’t tell if that shower is big enough for my wheelchair to roll into.”

“With my MS, sometimes I lose my balance, I wonder if they have a shower chair and grab bars, in case i may need them?”

With Accessible Accommodation, our goal is to provide you with factual information, such as door widths, useful photos demonstrating accessible features and much more.  This means that you determine where you choose to stay, by communicating directly with accommodation providers.

Because everyone’s needs differ, we have categorised differing needs of people that are easily identifiable. They are: Independent Walking, Independent Wheelchair User and Assisted Wheelchair User. Keep an eye out for these icons below. Based upon all the info accommodation providers give us, each will fit into one, two or all 3 of these unique characteristics. This will make it easier for you to narrow down the places you can go for your next holiday.

Assisted Walking

(Walking Frame or Cane Users). Some accessible amenities would come in handy.

Independent Wheelchair User

Wheelchair users who can lift themselves to bed and toilet. You would benefit from disability equipment).

Assisted Wheelchair User

Where a person is unable to lift themselves and require the assistance of a carer.

Do you know a property that should be listed with us?

If you have stayed somewhere in Australia or New Zealand, that you would love to tell others in the Accessible community about it, tell us about it here

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