We are still growing! We require the services of committed and customer-focused customer support and administrative staff to support our current team.
Customer Service and Administration – Permanent Part Time Opportunity
Accessible Accommodation is Australia’s leading provider of accessible accommodation for holiday, respite and short-stay term stays, providing services for people with disabilities around Australia. We support our detailed web site and online bookings with personalised service for people with all types of disabilities and all kinds of accommodation needs. Booking accommodation can be a challenging and distressing process, and our goal is to remove these problems with high standard, diligent, empathetic and determined service.
Our commitment is to employ people with lived experience of disability who are best positioned to understand and support our customers.
We work from home (apart from one day per fortnight, where we work together to build unity and team engagement) and have a flexible and understanding work environment where a person’s job time commitments work with their personal needs and family commitments. And, we pride ourselves on a culture where agility is a priority, and where there is trust. If a mistake happens, we fix it, and use it as a learning experience.
The role commences at 20 hours per week, between 2.00 pm and 6.00 PM Monday to Friday, with the potential to move to a full-time role (by mutual agreement) soon. The actual hours of work are flexible for the right candidate.
The candidate will need to live within 2 hours of Geelong, ( to be able to attend fortnightly meetings in Geelong). Have their own up to date computer and telephone, high-speed internet and a workspace that is protected from background noise.
The candidate must be a person with a disability, or the carer of a person with a disability. Lived experience is essential to this role. Ideally, they will have a background in travel or hospitality.
The person must be well organised and efficient and have a strong capability in the use of MS Office tools (Outlook, word, excel) and some experience with CRM platforms such as SalesForce.
The person must be able to type at a pace as the enquiry comes through. You will be filling in guest requirements as you are talking. Confident in speaking on the phone to clients and customers.
To apply, please send your Resume to Kerry Williams, Founder of Accessible Accommodation to email@example.com
Shortlisted candidates will be contacted.
© 2021 The Accessible Group Pty Ltd
ABN: 72 646 700 487
All information, images and data displayed on this website is property of, or used with permission by, Accessible Accommodation and cannot be copied without express permission from Accessible Accommodation.
The booking pages for properties listed on Accessible Accommodation may list both accessible and non-accessible rooms. All accessible rooms are indicated in the room title. Accessible Accommodation bears no responsibility for the booking of an incorrect room type.
Please note: All information, images and data displayed on this website is property of, or used with permission by, The Accessible Group Pty Ltd T/A Accessible Accommodation (Accessible Accommodation) and cannot be copied without express permission from Accessible Accommodation.